Skip to content
Write review For Business
  • Login
Verified account. Company monitors its reviews.

GiftCards Com is a paying client of PissedConsumer and utilizes its services to proactively identify and correct customer service issues.

Contact GiftCards Com Customer Service

How to Reach a Person at GiftCards Com

Verified Contact Information

Toll-Free Number:

  • 1-877-944-3822
Call customer service
Send Message

GiftCards Com Emails:

Customer Service
Legal
Privacy Inquiries
legal@giftcards.com

GiftCards Com Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular GiftCards Com Phone Number
1 (877) 944-3822
Average Hold Time
00:01:59
Average Calls duration
2 minutes
Most Popular GiftCards Com Email Address
customer.experience@customerservice.giftcards.com
GiftCards Com Live Agent Availability
5% of callers successfully reach a real person
Issue Resolution Rate
Low (6% reported full resolution)
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact GiftCards Com Customer Service?

Most Popular Number:

(877) 944-3822
Total calls: 341 Issues resolved: 8 Last call: May 7, 2026

Currently, the company has published only one phone number. The toll-free GiftCards.com phone number is 1-877-944-3822. If a client wants to call GiftCards customer service, dial this number anytime. It’s important to remember that GiftCards.com products are only offered and redeemable in the United States and some US territories. Clients must contact the merchant directly for questions regarding the balance or redemption for a store-brand gift card. For this, using the information on the eGift email is recommended. This information is also available on the back of the card.

Clients can also send emails to GiftCards.com customer service. This is a handy facility for clients who want to avoid discussing issues on the phone and prefer a written form of communication. For general information and questions, address your questions and doubts to customer.experience@customerservice.giftcards.com. For legal and privacy inquiries, there are separate email addresses. These are privacy@ hnetwork.com or legal@giftcards.com. All emails will be attended to and responded to within 72 business hours. This is due to the fact the at the company receives a lot of emails and each email has to be reviewed.

The www.giftcards.com account is administered via the website. To contact the business, go to the website and click on Sign In at the top right corner. After this, you will be prompted to enter the registered credentials. This includes your email address and password. If you don't have an account, creating a new one is best. After signing in, you can view the transaction history and manage the account. Using the My Account facility, you can also easily change a PIN and report a lost or stolen card. There are many other benefits of having an account, such as receiving personalized assistance.

PissedConsumer Club

Contact Information

GiftCards Com Website:

GiftCards Com Help Center:

Corporate Office Address:

GiftCards.com
6220 Stoneridge Mall Road
Pleasanton, California 94588
United States

Fax:

(877) 781-5159

Summary of GiftCards Com Customer Service Calls

341 TOTAL
CALLS
02:23 AVG CALL
DURATION
6% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call GiftCards Com?

Cards Question:

  • “E-gift card not working and I’m getting the run around”
  • “No gift card”
  • “Can’t add the gift card to Apple Pay”

Request for Information Question:

  • “No verification of gift card order”
  • “Check on an order”
  • “Need help card not working”

Product/ Service Question:

  • “I wanna purchase a gift card for somebody to be able to use”
  • “Problem with gift card”
  • “Problem with order”

Payments and Charges Question:

  • “I don't know why payment didn't go through”
  • “Dispute charge to my gift card”
  • “Charged but didn't receive egiftcard”

Activation/ Cancellation Question:

  • “Activation issue”
  • “I activated my gift card didnt by anything now jt says it doesn’t work but on the phone the balance is there”
  • “Activate card”

Shipping and Delivery Question:

  • “Haven't gotten gift”
  • “I never received my order number”
  • “Selected wrong product”

Account Question:

  • “Balance of card”
  • “To know my balance”
  • “Account won’t let me log in”

Refund Question:

  • “Refund Gift Card”
  • “Refund”
  • “It's been over 48 hrs and I still not been paid what refund”

Staff Question:

  • “Terrible service”
  • “Speak to customer service”

Return/ Replace Question:

  • “Return”
  • “I a need a replacement of mi lost gift card”

Website/ Application Question:

  • “Website not working”

Other Question:

  • “Received wrong straps”
  • “Careless”
  • “Careless and a very bad behavior of the company”

Compare GiftCards Com Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
eGifter
eGifter Customer Service
Gift Card Granny
Gift Card Granny Customer Service
Vanilla Gift
Vanilla Gift Customer Service
stars-rating-fill
3.8 out of 5

Frequently Asked Questions

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

Write a review
Do you have something to say about GiftCards Com? What happened? What can we help you with?
Submit review Don't show this popup
GiftCards Com
Reviews Contacts Community